Confirmed Service Customer
I was scheduled to work at my part-time job today from 10 AM to 4 PM. I went into my garage to start my car and unfortunately it would not turn over. Many lights lit up on the dash and I really didn't know which one was the root of the problem. I called a local towing service in my area, and they arrived 15 minutes later. The technician looked under the hood and said that my battery was completely dead. He got it started and said that I needed to get a new battery ASAP. I immediately call North Star Chevrolet in Moon Twp., PA where I purchased my Chevy Trax. I spoke to the manager on duty, Dave and asked if he could get me in today. He checked his schedule and stated things were very busy today, but if I did not mind waiting a little longer than usual, he would squeeze me in if I came out right away. I agreed and left immediately for North Star. Much to my surprise I arrived at 11:14 AM and my new battery was in, and I was ready to go at 11:46 AM. WOW! Now that's what I call service! I have been a loyal customer at North Star Chevrolet from the days they were located in Carnegie, PA and at their present location in Moon Twp., PA. I have purchased four different cars over the years and have always had them serviced at North Star. This is why I return again and again to North Star; the service is always outstanding, and the sales department has always worked with me on price when purchasing a new automobile. I especially want to thank Dave for his friendly manner and scheduling me on a day that was extremely busy. This is why I have returned again and again to my favorite Chevy dealership in Moon Twp., PA Thank you for making my day a very good one! Shirley Pedersen
Shirley P.
CARNEGIE,
PA
Business Response
Hi Shirley, we are very happy we could provide you with a positive experience! Thank you again for the great review!
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