Confirmed Service Customer
They inspected my daughter's car and let her leave the shop without stickers on the window! She didn't notice it until that evening and they were closed. She brought it in the next day and what should have taken 2 minutes to do (put missing stickers on the car) took well over an hour! On the plus side, they were accommodating when my daughter started getting stressed as she had to be somewhere and they couldn't give her the car back. (something about the new stickers needing to be run though the state) They drove her to her destination and then brought her car to her. They also agreed to give her a free oil change. We appreciate the gestures. It was just a bit stressful as it wasn't explained clearly to my daughter why it would take so long for what seemed like a simple task.
Sharon D.
MOON TOWNSHIP,
PA
Business Response
Hi Sharon, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (412) 264-3325.
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