690 Reviews Found
Confirmed Service Customer
I brought my 2024 Chevrolet Equinox in for service, for state inspection, oil change, and tire rotation, on 4/2/2025, at 8:00 am. I was met by my service advisor, and I was told all 3 items would take 1 Hr. and 15 minutes to complete. My service advisor came and got me at 9:15 am, he told me my vehicle was done, and I proceeded to the cashier to pay the bill. I was highly impressed with the service that was done on my vehicle, and it was within the time limits with the service that was done on my vehicle, and it was done within time limits the service advisor had told me. I have had my Equinox in for service twice, and each experience has been very positive, and I would recommend NorthStar Chevrolet to anyone, who is willing to purchase a Chevrolet vehicle because they are a top notch dealership.
Keith L.
CARNEGIE
Business Response
Hello Keith, we really appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!
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Confirmed Service Customer
I accidentally brought the wrong registration (I own 2 Chevy vehicles). The one being inspected was leased so the numbers needed to get a substitute on line were quickly retrieved and my mistake rectified expeditiously. It also ended up being free with my GM points. Couldn’t have been better!
Marianne M.
MOON TOWNSHIP
Business Response
Hi Marianne, our staff is committed to providing each of our clients with the best automotive experience! Until the next time we meet, take care!
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Confirmed Service Customer
The service team is the main reason I love NorthStar. Dave Konn and the team always treats me and my vehicles with respect and courtesy. I trust them 100%.
John Z.
MC DONALD
Business Response
Hello John, we're happy to hear you had such a positive experience with our team! Thank you again for leaving us this response!
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Business Response
Hi James, thank you so much for the positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Business Response
Hi James, we're glad everything was completed quickly and to your satisfaction! Thank you, and have a fantastic day!
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Business Response
Hi Paul, it is great to hear everything was done quickly and to your satisfaction! We do hope we can be of assistance in the future. Take care!
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Confirmed Service Customer
Great but didn’t get the call saying car was done.
Joy H.
ROCHESTER
Business Response
Hello Joy, we appreciate you taking the time to leave us this feedback. If you have any further questions, please don't hesitate to reach out!
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Confirmed Service Customer
The technician, Christopher Wolfe, was very friendly and knowledgeable. Time waiting for vehicle was reasonable for an inspection/emission. I wandered into the showroom while waiting and had a nice conversation with a newly hired salesman, Devin Spagnolo. Overall, a productive and pleasant experience.
Marilyn F.
PITTSBURGH
Business Response
Hi Marilyn, thanks for highlighting some of our staff who helped make this such a great experience! If you're ever in need of more help, please let us know!
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Business Response
Hi Mindy, we really appreciate your positive review! Please let us know if there is anything else we can do for you; we are more than happy to help!
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Confirmed Service Customer
My Service Adviser Dave Konn was courteous and professional.
Leonard D.
PITTSBURGH
Business Response
Hi Leonard, we are very happy to have provided you with such a positive experience! We can't wait to see you again, have a great day.
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Business Response
Hello Jerry, we really appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!
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Confirmed Service Customer
Andrew, in the Collision Department did exactly what he told me he would do. The Department was efficient and speedy. I am completely satisfied. Vote for Carl Villella for Allegheny County Council!
Carl V.
MOON TOWNSHIP
Business Response
Hello Carl, our staff is committed to providing each of our clients with the best automotive experience! We look forward to your next visit! Take care!
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Confirmed Service Customer
As usual I was in and out in a reasonable amount of time. Maddie, my service advisor was very pleasant.
Mary H.
ALLISON PARK
Business Response
Hi Mary, we appreciate your positive review about your recent experience with us! Please don't hesitate to reach out to us if there's anything more we can do!
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Business Response
Hello Robert, we're happy to hear you had such a positive experience with our team! Thank you, and have a fantastic day!
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Confirmed Service Customer
I always have a good experience at Northstar. This is why I keep going back.
Michele W.
ALIQUIPPA
Business Response
Hello Michele, thank you for sharing your positive experience! We do hope we can be of assistance in the future. Take care!
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Confirmed Service Customer
The dealership took way longer than it should have, supposedly waiting on parts. My truck was picked up and half way home all tire pressure lights went off. When I finally looked it over after my boyfriend went to pick it up, there is a scratch down the side that was not there previously. Now I have to take it to another dealer in our state (accident occurred out of state) and be left without a truck even longer bc the work wasn’t done completely.
Joseph B.
BEL ALTON
Business Response
Hi Joseph, we regret to hear that you are displeased with your recent experience with us. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (412) 264-3325 so we can work towards a resolution.
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Confirmed Sales Customer
Wonderful experience buying a vehicle from the folks at North Star Chevrolet in Moon township
Anthony S.
IMPERIAL
Business Response
Hi Anthony, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Sales Customer
Joe Gray has been great to work with for 17 years. Last year our sales person we have used passed away unexpectedly and he will be missed. But sale rep Daniel Trotter stepped in and was able to assist us on our lease turn in and got us into a new Traverse.
John B.
CORAOPOLIS
Business Response
Hi John, we are very happy to have provided you with such a positive experience! We can't wait to see you again, have a great day.
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Business Response
Hello Catherine, we really appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!
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Confirmed Service Customer
People were fast. friendly and courteous.
Stanley Q.
CORAOPOLIS
Business Response
Hi Stanley, we're glad everything was completed quickly and to your satisfaction! Thank you again for leaving us this response!